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Terms of service

Terms of service

Last Updated: April 1, 2025

1. Introduction

Welcome to Blinkart.store (“we,” “our,” or “us”). By accessing or using our website (https://blinkart.store) and services, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please do not use our website.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate account and payment details.
  • Not use our site for any illegal or unauthorized activity.

3. Orders & Payments

3.1 Placing an Order

  • By placing an order, you confirm that all provided details are correct.
  • We reserve the right to refuse or cancel any order at our discretion.

3.2 Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and may change without notice.
  • Payments are processed securely through third-party providers.
  • We accept UPI, Net Banking, Credit/Debit Cards, and Wallet Payments.
  • We are not responsible for transaction fees or processing delays from your bank.

3.3 Order Cancellation

  • You may cancel an order before it is shipped. Once shipped, cancellations are not allowed.
  • We reserve the right to cancel orders due to fraud, pricing errors, or stock issues.
  • Refunds for canceled orders will be processed within 5-7 business days.

4. Shipping & Delivery

  • We ship across India, including major cities and remote areas.
  • Shipping times vary based on location and courier service:
    • Metro cities: 2-4 business days
    • Tier 2 cities: 3-5 business days
    • Remote areas: 5-10 business days
  • We are not responsible for delays caused by customs, weather, strikes, or courier issues.
  • Any delivery discrepancies must be reported within 48 hours of receiving the order.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery if the item meets our return conditions.
  • Refunds are processed within 5-7 business days after approval.
  • Certain products (e.g., digital items, customized products, personal hygiene items) are non-returnable.
  • Return shipping costs are the customer’s responsibility unless the return is due to our error.

For full details, read our Return & Refund Policy.

6. Use of Website

You agree not to:

  • Use our site for fraudulent, abusive, or illegal purposes.
  • Interfere with or disrupt our website’s operations.
  • Copy, modify, or distribute any content without permission.

7. Intellectual Property

All content on Blinkart.store (text, images, logos, designs) is our intellectual property. Unauthorized use is prohibited.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability for any claim is limited to the amount you paid for the product or service.

9. Indemnification

You agree to indemnify and hold Blinkart.store harmless from any claims, losses, or damages resulting from your violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website means you accept the revised Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be handled in the appropriate courts of Gujarat, India.

12. Contact Information

For any questions or concerns regarding these Terms, contact us:

Email: support@blinkart.store