Return & Refund Policy

Last Updated: April 1, 2025

1. Overview

At Blinkart.store, we want you to have a hassle-free shopping experience. This policy outlines our return, refund, and exchange procedures to ensure customer satisfaction.

2. Return Eligibility

You can request a return if:

• The request is made within 7 days of delivery.
• The product is unused, in its original packaging, and with all tags intact.
• The product is not damaged, worn, or altered.
• Proof of purchase (order confirmation, invoice) is provided.

3. Non-Returnable Items

Certain items cannot be returned, including:

• Personal hygiene products (e.g., cosmetics, innerwear, skincare).
• Customized or personalized items.
• Digital products (eBooks, software, subscriptions).
• Gift cards and clearance sale items.

4. Return Process

To initiate a return:

1. Email us at support@blinkart.store with your order details and reason for return.
2. We will verify your request and provide return instructions.
3. Pack the item securely and ship it using a trackable service.
4. Once received and inspected, we will process your refund/exchange.

5. Refund Policy

• Refunds are processed within 5-7 business days after approval.
• Refunds will be credited to the original payment method.
• If the refund is delayed, check with your bank before contacting us.

Refund Timelines

• Credit/Debit Cards: 5-7 business days
• UPI/Net Banking: 3-5 business days
• Wallet Payments: 24-48 hours
• Store Credit (if applicable): Instant

6. Exchange Policy

• Exchanges are allowed for size and color variations (subject to availability).
• You must request an exchange within 7 days of delivery.
• If the requested exchange item is unavailable, we will issue a refund or store credit.

7. Return Shipping

• Customers must bear the return shipping cost unless the return is due to our error.
• Products must be securely packed to prevent damage during transit.
• Damaged returns may be rejected.

8. Damaged, Incorrect, or Missing Items

If you receive a damaged, incorrect, or missing item:

• Report within 48 hours of delivery.
• Provide clear photos of the item and packaging.
• We will replace the item or offer a refund.

9. Cancellation Policy

• Orders can be canceled before shipment.
• If already shipped, cancellations are not allowed.
• Canceled orders are refunded within 5-7 business days.

10. Contact Us

For return and refund inquiries, contact:

Email: support@blinkart.store